Our Taste Guarantee

If you don't love the taste of our coffee, we'll offer you a replacement of your choice or your money back*

Subscription

Decaf Coffee Subscription (Office 1kg)

From: £38.00

We recommend 4kg per month for every 10 staff. Use code "OFFCOFF152604" at the checkout to save 20% on your ongoing subscription. Min spend £60 per month.*

This decaf coffee is packed with flavour and smoothness, with notes of maple syrup, green grape and dark chocolate caramel. This coffee is made using the natural swiss water method with beans grown by family-run farms in Brazil, El Salvador and Colombia. We love this delicious coffee for the flavour without the caffeine.

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20% off your first 3 subscription orders plus surprise free gifts*.Use code 'DISCOVER' at checkout.

Strength:

1
2
3
4
5

• Maple Syrup

• Green Grape

• Dark Chocolate

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Quantity

Your order will be despatched Saturday, 23 November

Small Batch coffee, freshly roasted to order
Farmers paid 50-180% above fairtrade
Free delivery on all subscriptions
Recyclable packaging

We recommend 4kg per month for every 10 staff (approx 100 coffees). Enter code "OFFCOFF152604" at the checkout to save 20% on your ongoing office coffee subscription. Min spend £60 per month.

Tastes like: Maple Syrup, Green Grape, Dark Chocolate

Strength: 3

Process: C02 Decaf

Roast Profile: Medium

Origin: Peru

You can really taste the sweet syrup chocolatey flavours in our Decaf Coffee. We use a chemical-free CO2 process to strip the caffeine out of this coffee while preserving its well-rounded flavour. Best drunk as an espresso but also great as a filter coffee.

Want to know how we make our Decaf Coffee decaffeinated? Check out our blog here.

Why should I subscribe to Volcano ?

No-stress subscriptionAn ethical, delicious, easy way to stay caffeinated (although we do brill decaf, too).
- Fast and free shipping
- Skip or update anytime
- Cancel anytime
How long does the coffee last?

Typically, the coffee you’ll receive will have been roasted within a week. We recommend the coffee be consumed within 5 weeks (although it can still taste great after this).
What grind should I choose?

Typically, fine grind is for espresso machines however, for low pressure machines like SMEG, Dualit and the smaller Sage machines we recommend medium grind. All other brewing equipment like Cafetiere, Moka Pot, Aeropress, V60 are best with medium grind. Please get in touch if you are having issues with the grind.
What if I am not happy?

We always love to hear from you and consider feedback a gift whether it's good or bad. If you are missing an item or have received an incorrect or damaged item, please contact us by emailing our team at orders@volcanocoffeeworks.com. We aim to respond to all emails within 24hr Mon-Fri. We offer a Taste Guarantee on all first orders. If you don't like your choice just reach out to our team and we'll either advise on brewing method, offer a replacement of your choice for free or refund your order*. Any coffee product from our beans and ground range cannot be returned or refunded unless it is incorrect or damaged. This is due to the perishable nature of the products.
When will I get my order?

Our orders are sent via Royal Mail 48hrs, PackFleet or DPD. You have an option to select this at the checkout. Orders are despatched the next working day. Any subscription order is dispatched by Royal Mail 48hr.

All our coffee is freshly roasted to order. Any orders placed before midnight (Monday to Thursday) are despatched on the next working day. Shipping charges are calculated based on the items in your cart and the delivery address. Your coffee is delivered via Royal Mail, PackFleet or DPD.

Delivery Charges

Royal Mail 2-4 Working Days Tracked - £3.05
DHL 2 Working Days Tracked - £4.75
PackFleet (London Only) 1-2 days - £4.20

Free Delivery

Free UK mainland delivery on orders over £30 and all subscriptions

Letterbox friendly packaging

If you only purchase 4 boxes of pods, they will be delivered in letter box friendly packaging
If you only purchase 1x 200g of coffee, it will be delivered in a letter box friendly sleeve

All other coffee orders are not letterbox friendly but you will be able to let your courier know a safe place once you have received the tracking details.

Zero-emissions delivery

If selected at checkout all our London orders are delivered by Packfleet. They're a zero-emission courier that uses all electric vans and plants a tree for every parcel — plus they have great tracking and control options for your deliveries. When they collect your order from us, you'll receive a text or email telling you when they're going to deliver and letting you change the delivery and add instructions. The next morning, you'll receive an exact 1 hour time window for when they'll arrive and can track the delivery to your house. You can also track your order by going to app.packfleet.com/track at any time.

International Delivery

Customs have strict importing regulations which are outside our control and have caused problems when trying to ship our coffee to customers in countries including Qatar, Mexico, some countries in Africa and the Middle East. For the full list of countries we cannot currently ship to, please contact us.

If you are sending coffee to any European or rest of the world country, you will be charged between £10.00 and £20.00 for delivery at checkout - depending on location.