Our Reward Programme, T's & C's
Rewards points and perks have no cash value and must be redeemed at checkout in the form of a unique code. Rewards points or perks for individuals can be terminated at any time at our discretion. We reserve the right to cancel the rewards program at any time and nullify the value of the points or perks that were issued. Rewards points or perks that are used accidentally can be reversed and placed back into customer accounts. Rewards and perks are tracked via customer email addresses, and there is a limit of one rewards account per customer. Points or perks cannot be shared or transferred between customers. Reward perk tiers reset each year on your anniversary of joining the program, you must earn your way through the tiers each year to unlock the perks and rewards granted per tier. Rewards points expire after 1 year of no further purchases, you will receive reminder emails before this happens. Rewards are not available for wholesale accounts. If you have further question on the rewards program, please email us at orders@volcanocoffeeworks.com.