Ethically Better Coffee

Better livelihoods are only possible when farmers have reliable and profitable businesses. So we pay more per kilo on long term fixed price buying contracts to farms who invest in the future success of their communities.

Together, this is Ethically Traded Coffee at Volcano.

We could buy coffees on the openly traded market, from unknown farms, based purely on the cheapest price for the quality and flavour. But we don’t. We believe in complete Supply Transparency, and supporting farmers who share our ethical commitments.

We believe that better livelihoods are possible when farmers have reliable and profitable businesses, so we ensure they:

Earn more per kilo of coffee – we pay on average double that of Commodity Coffee (C Market) and Fair Trade.
Earn more income per harvest - we buy more of their crop that meets our (and your) standards, at our higher prices, plus help them improve farming practices to deliver greater yields.
Have the security of sustainable, recurring income - we put in place long term buying contracts and fixed prices, absorbing the external variables like currency fluctuations.

We only buy from farmers who understand their impact:

Support the environment - farmers who produce exceptional coffee AND re-use waste to generate fuel, control pests without pesticides, re-use dormant land rather than virgin forest.
Invest in the future - farmers who support social projects in education, micro-financing and who promote flexible working practices allowing women to enter the work place.

Read about our three ethical pillars here.

Read about our buying policies here.

Our Reward Programme, T's & C's

Rewards points and perks have no cash value and must be redeemed at checkout in the form of a unique code. Rewards points or perks for individuals can be terminated at any time at our discretion. We reserve the right to cancel the rewards program at any time and nullify the value of the points or perks that were issued. Rewards points or perks that are used accidentally can be reversed and placed back into customer accounts. Rewards and perks are tracked via customer email addresses, and there is a limit of one rewards account per customer. Points or perks cannot be shared or transferred between customers. Reward perk tiers reset each year on your anniversary of joining the program, you must earn your way through the tiers each year to unlock the perks and rewards granted per tier. Rewards points expire after 1 year of no further purchases, you will receive reminder emails before this happens. Rewards are not available for wholesale accounts. If you have further question on the rewards program, please email us at orders@volcanocoffeeworks.com.

Ethically Better Coffee

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